7.) A2P Messaging Compliance

Where applicable, Ourland Highroad intends to operate messaging practices consistent with applicable A2P messaging requirements, including transparency, consent, opt-out functionality, permitted-use expectations, and other relevant carrier or platform standards.

However, your use of any messaging, automation, calling, or communication service is also subject to your own legal and compliance responsibilities. You are responsible for ensuring that your campaigns, contact lists, message content, consent practices, disclosure language, and business operations comply with all laws, carrier requirements, platform rules, and customer communication preferences applicable to your business.

We may suspend, reject, modify, or terminate a messaging campaign, phone number, automation, account, or service if we reasonably believe it violates these Terms, applicable law, carrier rules, platform requirements, or consent and opt-out standards.

8.) Prohibited Uses

You may not use the websites or services to:

Violate any applicable law, regulation, court order, or third-party right;

Send spam, unlawful text messages, unsolicited calls, misleading communications, or harmful content;

Misrepresent your identity, business, affiliation, products, services, or offers;

Engage in fraud, phishing, impersonation, or deceptive marketing;

Upload malware, harmful code, or content intended to disrupt systems;

Interfere with the security, performance, or operation of the websites or services;

Attempt unauthorized access to any account, system, data, or network;

Collect personal information from others without a lawful basis or appropriate consent;

Infringe copyrights, trademarks, trade secrets, privacy rights, or other intellectual-property rights;

Use the services for unlawful, discriminatory, harassing, threatening, or abusive conduct; or

Resell, sublicense, or exploit the services without our written permission.

9.) Third-Party Services

Our services may integrate with or rely on third-party platforms and providers, including Stripe, Google Analytics, HighLevel, and Claude Cowork.

Your use of third-party services may be governed by separate terms, privacy policies, acceptable-use policies, and fees established by those providers. Ourland Highroad does not control and is not responsible for third-party services, their availability, content, security, policies, or practices.

We may change, replace, add, or discontinue third-party integrations when reasonably necessary to operate or improve the services.

10.) Intellectual Property

The websites, services, software, systems, designs, logos, branding, text, graphics, content, processes, and other materials created or provided by Ourland Highroad, excluding User Content, are owned by or licensed to Ourland Highroad and are protected by applicable intellectual-property laws.

Subject to these Terms and any applicable paid-service arrangement, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the services for their intended business or personal purpose.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, create derivative works from, or otherwise exploit our services or materials except where expressly permitted in writing or required by applicable law.

11.) Privacy

Your use of our websites and services is also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, disclose, and protect personal information, including information associated with calls, voicemails, text messaging, website analytics, payments, and customer communications.

12.) Disclaimers

The websites and services are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

Ourland Highroad does not guarantee:

Specific marketing results, revenue, sales, lead volume, search ranking, conversion rates, customer acquisition, or business outcomes;

Continuous, uninterrupted, error-free, or fully secure access to the services;

That directory listings, third-party platforms, telephone networks, carrier systems, or internet services will always be available;

That information submitted by users, businesses, or third parties is complete, accurate, or current; or

That any AI-generated output, summary, recommendation, transcript, message, or content is error-free, complete, appropriate for every purpose, or a substitute for professional judgment.

You are responsible for independently reviewing and approving content, campaigns, automations, communications, listings, and business decisions before publication or use.

13.) Limitation of Liability

To the fullest extent permitted by law, Ourland Highroad and its owners, employees, contractors, affiliates, agents, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, loss of data, reputational harm, or business interruption, arising out of or related to your use of, or inability to use, the websites or services.

To the fullest extent permitted by law, Ourland Highroad’s total liability for any claim arising out of or related to the websites or services will not exceed the amount you paid directly to Ourland Highroad for the specific service giving rise to the claim during the three months before the event giving rise to the claim.

Some jurisdictions do not permit certain limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

14.) Indemnification

You agree to defend, indemnify, and hold harmless Ourland Highroad, its owners, employees, contractors, affiliates, agents, licensors, and service providers from claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

Your use of the websites or services;

Your User Content;

Your communications, campaigns, contact lists, calls, text messages, or automations;

Your violation of these Terms;

Your violation of applicable law or a third party’s rights; or

Any allegation that your content, communications, services, or business practices are unlawful, infringing, deceptive, or noncompliant.

15.) Suspension and Termination

We may suspend, limit, or terminate your access to the websites or services at any time if we reasonably believe that you have violated these Terms, created a security or compliance risk, failed to pay amounts due, or used the services in a manner that may harm Ourland Highroad, users, third parties, or service providers.

You may stop using the services at any time, subject to any payment, cancellation, contract-term, or notice obligations in your applicable agreement.

Sections that by their nature should survive termination, including payment obligations, intellectual-property provisions, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions—will survive termination.

16.) Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the applicable website with a revised Effective Date.

Your continued use of the websites or services after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by law.

17.) Governing Law and Venue

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms, the websites, or the services will be brought exclusively in the state or federal courts located in Ohio, unless applicable law requires otherwise. You consent to the jurisdiction and venue of those courts.

18.) Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

These Terms, together with the Privacy Policy and any applicable written service agreement, proposal, order form, invoice, or statement of work, constitute the entire agreement between you and Ourland Highroad regarding the applicable websites or services.