Privacy Policy

Effective Date: August 29, 2026

Ourland Highroad LLC (“Ourland Highroad,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, use, communicate with, or interact with our websites, services, marketing systems, business-directory services, phone services, artificial-intelligence-enabled voice services, and text-message communications.

This Privacy Policy applies to:

TheOurlandGroup.com

MiamiValleyThrive.com

OurlandHighroad.com

NoMoreZeroDays.org

USA-Thrive.com (Ourland USA Thrive)

PartnerOhio.com

1.) Information We Collect

We may collect personal information directly from you, automatically through our websites and systems, or from information you provide while using our services.

The information we may collect includes:

Name

Email address

Phone number

Business name and business contact information

Mailing address or location information

Payment and transaction information

Website activity, device information, browser type, IP address, analytics data, and cookies

Communications with us, including emails, calls, voicemails, chat messages, text messages, and support requests

Information you provide through forms, business-directory listings, service requests, or account registrations

Voice recordings, voicemail recordings, call metadata, transcripts, and AI-generated summaries or responses where our phone, voicemail, voice AI, or related systems are used

We do not intentionally collect sensitive personal information unless it is voluntarily provided and reasonably necessary to provide requested services.

2.) How We Use Information

Ourland Highroad may use personal information to:

Provide, operate, maintain, and improve our marketing systems and business-directory services

Create, manage, and support customer accounts, business listings, and service relationships

Process payments and prevent fraudulent or unauthorized transactions

Respond to inquiries, service requests, and support communications

Send transactional communications, service notices, appointment reminders, account updates, and customer-support messages

Send marketing communications when permitted by law and consistent with your communication preferences

Operate, monitor, improve, and secure our websites, systems, analytics, and services

Analyze website performance, user engagement, advertising effectiveness, and service usage

Facilitate phone calls, voicemail, AI-assisted voice interactions, automated text messages, and other communications requested or authorized by you

To protect the security, rights, property, and operations of Ourland Highroad, our clients, and users

Comply with applicable laws, legal obligations, and valid governmental requests

3.) Cookies, Analytics, and Similar Technologies

Our websites may use cookies, pixels, tags, log files, and similar technologies to support website functionality, understand usage, improve performance, and analyze visitor interactions.

We may collect information such as:

IP address

Browser and device type

Operating system

Pages viewed

Time spent on pages

Referral source

Approximate geographic location

Interactions with forms, links, and content

We use Google Analytics and may use similar services to understand website traffic and performance. These providers may use cookies or similar technologies according to their own privacy practices.

You may control certain cookies through your browser settings. Disabling cookies may affect the availability or functionality of portions of our websites or services.

4.) Phone Calls, Voicemail, AI Voice, and Automated Text Messaging

Ourland Highroad may use phone calls, voicemail, AI-assisted voice systems, automated messaging systems, and text messages to communicate with customers, prospects, users, and business contacts.

Where applicable, we may collect and process:

Phone numbers

Call records and call metadata

Voicemail messages

Call recordings

Voice inputs

Transcripts

AI-generated summaries, responses, routing information, or other communication-related data

By voluntarily providing a phone number or opting in to receive text messages, you agree to receive communications related to your inquiry, account, services, appointments, customer support, and, where you have provided the appropriate consent, marketing.

Marketing text-message consent is not required as a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply. You may opt out of recurring text messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

We maintain this Privacy Policy to support applicable A2P messaging transparency requirements, including clear disclosure of our collection, use, and handling of phone numbers and messaging-related information. This Privacy Policy does not replace any separate SMS terms, opt-in disclosures, consent records, campaign registrations, or messaging practices required for an individual messaging program.

5.) How We Share Information

Ourland Highroad does not sell personal information.

We do not share personal information for third-party advertising purposes except as permitted by law and as necessary to operate our own services and business activities.

We may share information only as reasonably necessary with:

Companies, brands, divisions, websites, and service operations operated by or under Ourland Highroad LLC

Service providers that help us operate our business, including payment processing, analytics, customer relationship management, marketing automation, communications, hosting, security, and support providers

Stripe, for payment processing

Google Analytics, for website analytics

HighLevel, for customer relationship management, marketing automation, communications, forms, scheduling, and related business services

Claude Cowork, where used to support authorized business workflows, content, communications, or operational services

Professional advisors, such as attorneys, accountants, insurers, or auditors, when reasonably necessary

Governmental authorities, law enforcement, or other parties when required by law or necessary to protect legal rights, safety, security, or property

A successor entity in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction

Service providers are permitted to use personal information only as necessary to perform services for us or as otherwise permitted by their applicable terms and privacy policies.

6.) Payment Information

Payments may be processed through Stripe or another authorized payment processor. Ourland Highroad does not intend to store complete payment-card information on its own systems. Payment information is handled according to the payment processor’s applicable security and privacy practices.

7.) Data Retention

We retain personal information for as long as reasonably necessary to:

Provide services and maintain business records

Support customer accounts, listings, communications, and transactions

Meet legal, accounting, tax, security, and compliance obligations

Resolve disputes and enforce agreements

Maintain records of messaging consent, opt-outs, and communication preferences where applicable

The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal or operational requirements.

8.) Your Communication Choices

You may opt out of marketing emails by using the unsubscribe link included in the email.

You may opt out of recurring marketing text messages by replying STOP to the message. You may continue to receive non-marketing messages, including account, service, payment, security, or transaction-related communications, where permitted by law.

If you believe you received a message in error or need help updating your communication preferences, contact us at [email protected].

9.) Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, storage system, telephone network, or electronic communication method is completely secure. We cannot guarantee absolute security of information transmitted to or through our services.

10.)Children’s Privacy

Ourland Highroad’s websites and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. Further, our services are intended only for individuals who are at least 18 years old. If you believe a child has provided personal information to us, please contact us at [email protected], and we will take reasonable steps to delete the information as appropriate.

11.) Third-Party Websites and Services

Our websites, directory listings, messages, or services may include links to third-party websites, platforms, payment processors, social-media services, or other external services. We are not responsible for the privacy, security, content, or practices of those third parties.

We encourage you to review the privacy policies of each third-party service you use.

12.) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.

When we update this Policy, we will revise the “Effective Date” at the top of this page. Your continued use of our websites or services after an updated Privacy Policy becomes effective means you acknowledge the updated Policy to the extent permitted by law.